Terms of service
1. Eligibility to Use Kongumart
You must be at least 18 years old or have parental consent to create an account and place orders on Kongumart. By using our platform, you confirm that the information you provide is accurate.
2. User Account Responsibility
You are responsible for maintaining the confidentiality of your account login details. Any activity performed using your account will be considered your responsibility.
3. Product Listings & Information
Product details, prices, images, and descriptions are displayed on Kongumart to help you make informed purchasing decisions. While we strive for accuracy, minor variations in product appearance or packaging may occur.
4. Orders & Payments
Placing an order on Kongumart means you agree to pay the displayed price, including applicable taxes and shipping charges. Orders are confirmed only after successful payment.
5. Shipping & Delivery
Orders are generally dispatched within 24 hours. Delivery timelines may vary based on your location, courier availability, and external factors. Estimated delivery dates are shown for reference.
6. Returns, Refunds & Cancellations
Returns and refunds are subject to Kongumart’s Refund & Return Policy. Only products marked as returnable and within the return window are eligible.
7. Prohibited Activities
You agree not to:
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Misuse the platform
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Place fake or fraudulent orders
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Provide false information
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Attempt to harm, hack, or disrupt Kongumart services
8. Account Suspension or Termination
Kongumart reserves the right to suspend or terminate accounts that violate these Terms, misuse the platform, or engage in fraudulent activities.
9. Limitation of Liability
Kongumart is not responsible for delays, losses, or damages caused by factors beyond reasonable control, including courier delays, technical issues, or incorrect information provided by users.
10. Changes to These Terms
Kongumart may update these Terms & Conditions from time to time. Continued use of the platform after changes means you accept the updated terms.